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Terms & conditions of sale


Bookings are confirmed only with a valid Credit Card number and expiry date and with a total or partial prepayment according to the cancellation policy.

Non show

In case of no-show, the entire stay will be charged.

Cancellation and modification

Non-refundable terms

A prepayment corresponding to the entire stay is charged at the time of booking.
The prepayment is not refundable in any case of cancellation, modification, no-show or cancellation the day of arrival.

Flexible terms

Any modification of the booking, partial or total cancellation, must be made in writing.
A deposit of 30% of the total amount is required to confirm the reservation.
If canceled more than 15 days before arrival, the deposit is refunded.
If canceled between 15 days and 1 day before arrival, the deposit is retained.
If canceled the day of arrival and in case of no-show, the total amount of the reservation is charged.

Orther information

For any further information concerning our terms and conditions, please feel free to contact our booking service:


Special conditions apply for groups. Please contact the booking service for further information :

Hameau Faucigny logo
Hameau Faucigny logo


Charming cottage
The lovers' chalet has 10 rooms. With its SPA* and its living spaces, it will bring you moments of conviviality and relaxation.


Charming hotel

The Scandinavian-inspired decoration and warm spaces create an atmosphere conducive to sharing. Enjoy a refined and convivial experience.



You rent a luxury flat with a contemporary decor in the heart of the mythical Chamonix: we promise you to live the real Chamonix life.


Local café

This cosy and friendly café offers a fresh, healthy and local breakfast buffet that changes throughout the day to satisfy a small hunger.

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