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COVID-19 INFORMATION 

Chalet Whymper Chamonix
Hameau Faucigny Chamonix Mont-Blanc

So you can prepare your getaway with complete peace of mind, new measures have been implemented in our establishments. 

SPECIAL COVID-19 BOOKING TERMS & CONDITIONS 

Please find below the updated booking terms and conditions, following the new government restrictions and respecting the sanitary measures that we apply. 

FOR ANY MODIFICATION MEETING THE FOLLOWING CRITERIA THE TERMS INDICATED BELOW WILL OVERRIDE OUR GENERAL TERMS AND CONDITIONS. (EXCLUDING FLEXIBLE, CANCELABLE AND REFUNDABLE BOOKINGS). 
  • A closure of the borders of the country of departure for customers coming from abroad, over the period during which the stay was to take place.
  • A ban on travelling to France from the client’s country, as decreed by the French government or by the client’s country of origin, over the period during which the stay was to take place.
  • Travel restrictions implemented by the French government, resulting in an inability to make it to the hotel during the period in which the stay was to take place.
  • A closure of the resort of Chamonix or a closure of the French borders, as decreed by the French government, over the period during which the stay was to take place.
  • National or local lockdown (in the hotel’s region or the client’s home region) as decreed by the French government or by the government of the country of origin of the client, over the period during which the stay was to take place.
  • A quarantine imposed by the French government or by the country of origin of the client, over the period during which the stay was to take place.

 

IN THE EVENT OF ANY OF THE ABOVE SITUATIONS, WE PROMISE TO OFFER YOU: 

a full deferral of the amount paid in the form of a voucher, valid for eighteen months from the date of issue. If this voucher is not used within eighteen months, a full refund may then be requested in writing to one of the following addresses: 

Hotel PlanB : contact@planb-chamonix.com
Hotel Le Faucigny : reservation@hotelfaucigny-chamonix.com 
Chalet hotel Whymper : contact@chaletwhymper-chamonix.com
Apart’hotel Le Génépy : contact@legenepy-chamonix.com

FOR ANY OTHER CAUSE OF MODIFICATION OR CANCELLATION: 

the general terms and conditions remain unchanged. 

All our teams remain at your entire disposal to answer any queries you may have. 

Take care of yourself and your loved ones. 

covid
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Hameau Faucigny logo

BOOKING

Contact & access

CHALET HOTEL
WHYMPER

Charming cottage
The lovers' chalet has 10 rooms. With its SPA* and its living spaces, it will bring you moments of conviviality and relaxation.
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hotel le faucigny chamonix

HOTEL
LE FAUCIGNY

Charming hotel

The Scandinavian-inspired decoration and warm spaces create an atmosphere conducive to sharing. Enjoy a refined and convivial experience.

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hotel le genepy chamonix

HOTEL
LE GENEPY

Apart'Hotel

You rent a luxury flat with a contemporary decor in the heart of the mythical Chamonix: we promise you to live the real Chamonix life.

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café du genepy chamonix

CAFÉ
DU GENEPY

Local café

This cosy and friendly café offers a fresh, healthy and local breakfast buffet that changes throughout the day to satisfy a small hunger.

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