Info COVID-19

Chalet Whymper Chamonix
Hameau Faucigny Chamonix Mont-Blanc

Afin de vous permettre de préparer vos escapades en toute sérénité de nouvelles mesures ont été mises en place dans nos établissements.

SPECIAL TERMS AND CONDITIONS
DUE TO COVID-19

You will find below the special terms and conditions due to Government restrictions as well as the sanitary measures we apply.

For any modifications in one of the following cases, the terms and conditions set out below will take precedence over our general terms of sale. (except reservations with flexible, cancellable and refundable conditions of sale).

Closure of the borders of the country of departure of customer coming from abroad, during the period when the trip was to take place.

• A ban on travel to France for the customer’s country, issued by either the French Government or the country from which the customer is travelling, during the period when the trip was to take place.

• A limitation on travel enacted by the French Government, leading to the inability
to reach the hotel during the period when the trip was to take place.

• A Closure of Chamonix the ski resort or the French border, enacted by the French Government during the period when the trip was to take place.

• A national or local shelter in place order (covering the location of the hotel or of the customer), enacted by the French Government, or by the relevant State Government
during the period when the trip was to take place.

• A quarantine imposed by the French Government or by the country from which
the customer is travelling, during the period when the trip was to take place.

Should any of these scenarios occur, we undertakes to gives our customers:

a full carry-over of the amount paid, in the form of a voucher which will be valid for 18 months from its issue date. If the voucher has not been used by the end of the 18 months, a full refund may be requested in writing from:

Hotel PlanB : contact@planb-chamonix.com
Hotel Le Faucigny : reservation@hotelfaucigny-chamonix.com 
Chalet hotel Whymper : contact@chaletwhymper-chamonix.com
Apart’hotel Le Génépy : contact@legenepy-chamonix.com

For any other reasons for a modification or cancellation of a reservation:

the terms of sale at the time of booking will remain unchanged.

All the teams would be pleased to answer any questions you may have.
Please take care of yourself.

covid
Hameau Faucigny logo
Hameau Faucigny logo

CHALET HOTEL
WHYMPER

Charming cottage
The lovers' chalet has 10 rooms. With its SPA* and its living spaces, it will bring you moments of conviviality and relaxation.
hotel le faucigny chamonix

HOTEL
LE FAUCIGNY

Charming hotel

The Scandinavian-inspired decoration and warm spaces create an atmosphere conducive to sharing. Enjoy a refined and convivial experience.

hotel le genepy chamonix

HOTEL
LE GENEPY

Apart'Hotel

You rent a luxury flat with a contemporary decor in the heart of the mythical Chamonix: we promise you to live the real Chamonix life.

café du genepy chamonix

CAFÉ
DU GENEPY

Local café

This cosy and friendly café offers a fresh, healthy and local breakfast buffet that changes throughout the day to satisfy a small hunger.

  • CHALET HOTEL
    WHYMPER

    Charming cottage
    The lovers' chalet has 10 rooms. With its SPA* and its living spaces, it will bring you moments of conviviality and relaxation.
  • hotel le faucigny chamonix

    HOTEL
    LE FAUCIGNY

    Charming hotel

    The Scandinavian-inspired decoration and warm spaces create an atmosphere conducive to sharing. Enjoy a refined and convivial experience.

  • hotel le genepy chamonix

    HOTEL
    LE GENEPY

    Apart'Hotel

    You rent a luxury flat with a contemporary decor in the heart of the mythical Chamonix: we promise you to live the real Chamonix life.

  • café du genepy chamonix

    CAFÉ
    DU GENEPY

    Local café

    This cosy and friendly café offers a fresh, healthy and local breakfast buffet that changes throughout the day to satisfy a small hunger.

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